Our impact
Where your contributions matter most.
Where your contributions matter most.
In 2024, thanks to the generosity of our community, we provided thousands of nights of accommodation, comfort, and care to families with ill or injured children. Take a closer look at the stories, numbers, and heart behind our mission.
Here’s a glimpse at the impact your support has made for families in Central Queensland:
9,443 room nights across our 3 Houses for Central Queensland families
770 families from Central Queensland stayed in our Houses
Martin Family – Gladstone
“Without Ronald McDonald House, I never would have financially or emotionally recovered from the 6 months we spent in Brisbane while our son was in NICU. Lincoln was born at just 24 weeks, shortly after I was airlifted to the RBWH 6 hours from home. Forever grateful for a home to live in while my son received lifesaving care.”
Here’s a glimpse at the impact your support has made for families on the Gold Coast:
2,586 room nights across our 3 Houses for Gold Coast families
149 families from the Gold Coast stayed in our Houses
Marchan-Adams Family – Gold Coast
“I think words will never be able to describe how grateful we are for RMHC SEQ’s facilities and for the kind and warm volunteers. The Gold Coast Family Room was a life changer that brought us a lot of peaceful and enjoyable moments whilst we were in hospital.”
Here’s a glimpse at the impact your support has made for families in the Greater Brisbane Area:
8,761 room nights across our 3 Houses for Greater Brisbane families
489 families from Greater Brisbane stayed in our Houses
Cowell Family – Moreton Bay region
“Without RMHC SEQ, we would have been alone during Jackson’s fight against cancer. I can’t put into works how much it means that we’ve all been together.”
Here’s a glimpse at the impact your support has made for families in South West and Darling Downs:
6,129 room nights across our 3 Houses for South West & Darling Downs families
425 families from the South West & Darling Downs stayed in our Houses
Kohn Family – Toowoomba
“During our 10 months at RMHC SEQ, our son was able to continue his education through the Queensland Children’s Hospital (QCH) school whilst our daughter was in intensive care at QCH. Ronald McDonald House Charities South East Queensland allowed our family to remain together during the hardest year of our lives and we are so thankful for the generosity of so many that made that possible.”
Here’s a glimpse at the impact your support has made for families in the Sunshine Coast:
3,695 room nights across our 3 Houses for Sunshine Coast families
269 families from the Sunshine Coast stayed in our Houses
Friske Family – Sunshine Coast
“RMHC SEQ has given us a home-away-from-home, some normality and a meeting place for family when we are blessed with visits. Without the support and assistance we’ve been offered, we really don’t know how we would have been able to keep it together over this hard time. We want to thank everyone involved, especially the volunteers who have been so helpful throughout.”
Here’s a glimpse at the impact your support has made for families in Wide Bay and Burnett:
5,604 room nights across our 3 Houses for Wide Bay & Burnett families
499 families from the Wide Bay & Burnett stayed in our Houses
Armatage Family – Bundaberg
“Thank you for providing us with a home, meals and a smiling face after a day spent in the hospital! We will forever be grateful and ambassadors for life.”
Each year, Ronald McDonald House Charities South East Queensland supports thousands of families through our core programs – Ronald McDonald Houses, Family Rooms and the Learning Program.
These programs are only possible through the generous help of our supporters and partners. The social return on investment reports reveal the true extent of the incredible impact that your support has on the lives of so many. Looking at the total contribution from supporters and partners, for every $1 invested, RMHC SEQ is able to return $3.60 of social and economic value.
We aim to provide all children and young people with a positive and enriching environment, a place for families to rest and regroup while having access to services and education to reduce the impact of having a serious illness. We are committed to safeguarding children and young people in our programs and ensuring that they are safe. We aim to ensure that our Board Members, employees, volunteers, contractors and guests strive for the highest possible standards to protect children and young people from abuse, harm and neglect. RMHC Chapters and RMHC Australia along with employees, volunteers, contractors and members of the community are responsible for the care and protection of children and reporting information about child abuse.
Each and every individual should be treated with respect. RMHC Chapters and RMHC Australia are committed to providing a safe environment for all children and young people who are involved in, or accessing our services.
We encourage our employees, volunteers, contractors and members of the community to assist us in continuing to build and maintain an environments and programs that are safe for our children, free from abuse, harm and neglect. In doing so RMHC Chapters and RMHC Australia are continuously establishing new controls and procedures that prevent and deter potential behaviour so that we can provide a safe child environment at all times. Our Safeguarding Children and Young People (SCYP) policies and procedures are easy to understand and are communicated to children, young people and their families, our employees, volunteers and the general public. We have implemented measures to ensure we regularly review our policies, gain endorsement of changes and advise all employees, volunteers and contractors of these amendments.
At Ronald McDonald House Charities South East Queensland (RMHC SEQ), we are firmly committed to upholding human rights and ensuring our operations and partnerships reflect our values of Compassion, Integrity, Respect, and Commitment. We do not tolerate modern slavery in any form and are dedicated to acting ethically, treating all people with dignity, and working with suppliers and partners who share this commitment. In line with the Modern Slavery Act 2018 (Cth), we continue to strengthen our practices to ensure RMHC SEQ provides safe, transparent, and respectful support for families, staff, volunteers, and our community.
Our consolidated financial statements are available from our profile page on the ACNC website.
Parents don’t know when their children will need critical medical assistance, but we believe that they should know they can always access the care they need. With your help, we can support families throughout their journey, providing and resources and care that make a difference.
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