“Volunteering anywhere is part of the community spirit and there can never be enough of us”
Every volunteer, no matter their role, plays a vital part in bringing support to families with ill or injured children. For the past three years, Jackie has generously volunteered her time to support families in need as a Guest Ambassador at Ronald McDonald House South Brisbane.
Jackie is no stranger to working on the frontline and connecting with others has always come naturally. Before volunteering with RMHC SEQ, Jackie spent 15 years as a flight attendant for Air New Zealand before taking a new career path in fashion. From there, Jackie and her late husband packed up their life in New Zealand and moved to the Gold Coast where they managed holiday resorts. Following the loss of her husband to brain cancer, Jackie made the move to Brisbane where she now dedicates her time volunteering with RMHC SEQ.
“Since losing my husband to brain cancer six years ago, I knew I still needed to be on the frontline, interacting and helping when needed. RMHC SEQ filled those needs for me”
Volunteering for RMHC SEQ is so much more than giving up your time – it’s about being there for families when they need it most. As a Guest Ambassador, Jackie’s duties vary – no two shifts are ever the same. From assisting families on arrival and departure, cleaning communal areas, to assisting RMHC SEQ team members, Jackie is always there to provide a helping hand.
Over the years, Jackie has experienced countless meaningful moments that have left a lasting impression. For her, one of the greatest joys is watching families reunite with a sense of hope and healing as they finally return home after months of treatment. These moments, she describes, are nothing short of incredible.
“The strength and resilience of small humans experiencing major health issues is humbling and a reminder that life should never be taken for granted.”
– Erin
Jackie has found volunteering with RMHC SEQ a heartwarming experience. Each day she is able to use her skills, meet new people, all while making a difference to families in need. Having gone through her husband’s medical journey, Jackie understands the process, the stresses, the needs and support that is required to help guests when they are feeling vulnerable. Listening to family stories has been invaluable and allowed her to better assist guests during their stay.
“I share my experience at RMHC SEQ with everyone as it truly has been a wonderful experience. Learning never stops, no matter your age.”
We couldn’t do what we do without dedicated and hard-working volunteers like Jackie. RMHC SEQ volunteers are the heart of all our programs, and every volunteer makes a difference to each and every family that relies on our services.
Lend a helping hand and join our wonderful team of volunteers by registering for an information session today.
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